ZestAir Zucks!

Our Manila-Davao flight was on December 20, supposed to be at around 11 a.m.  In around September, I booked our flight.  The airline I chose was ZestAir because 1) I wanted to try the new kid (or airline) on the block; and 2) it has the flight schedules I want.  So imagine my consternation when, two days before our flight, a customer service rep (CSR) from the said airline called and told me that our 11 a.m. flight will be cancelled and we would have to choose between the 4 a.m. and 6 p.m. flights!  Que horror!  Technical reason daw kuno…This is such a letdown because, if you know me, I scheduled our activities around this (“Ay sa Monday ko gagawin kasi kinabukasan noon flight namin”…”Ay pwede sa Sunday ng gabi kasi flight namin ganito, etc.)!

Image courtesy of dominicanewsonline.com

First, my Mom got my brother and his family the 10 am Philippine Airlines Manila-Cotabato flight on the same day, so they could hitch a ride with us to the airport in Manila.  Because of this, my brother and his wife had to take public transport to the airport with their baby!  Imagine how difficult that is…palipat-lipat ng sasakyan!

Second, my parents have already arranged hotel reservations for us in Davao City.  Remember people that this is mid-December, near peak season!  Hotels usually let you check-in after noon.

Third, we scheduled a birthday bash for our beloved Master Erwin Escobar on December 18, which, as expected, went on until the wee hours of December 19. So of course, we rise late on December 19 despite that we have to do so much before we leave the next day.  We can’t take the 6 p.m. flight because we expect heavy traffic to the airport.

Fourth, naman, we have a baby with us!  This means we rouse Raviv at 12 midnight because we leave for the airport at 1 a.m. (as we have to be there at most an hour before our flight).

I voiced these sentiments to the CSR I talked to, and demanded that Zest Air do something more—book us with another airline, give us free tickets or hotel accommodation or something.  As expected, the poor CSR “can do nothing about it, wala po kasi ‘yun sa policy.” [Read more…]

Just a Week to Go Before Raviv’s 1st Birthday!

Here we go again with the breathing exercises…relax, relax, relax…whew!

But how can I relax when everything seems to be conspiring against me???  Last Saturday, after a grueling teaching stint in San Pablo, my sister-in-law welcomed me home with the news that ZestAir called to inform me that our Dec. 20 Manila-Davao flight at 11 am has been cancelled!  Our only options are their 4 am and 6 pm flights!  I called them up and insisted that we be transferred to another airline but the customer service rep told me to email a certain department and then just follow-up.  Fart.  Me thinks that when I call, they’ll just say that the person to approve is out since it’s a weekend, and will go to office on Monday.  Grrrr talaga!  First time with ZestAir, bad impression agad!  Sana man lang may consuelo, like free air tickets and free hotel accommodations ‘di ba?  Anyway, what choice do I have but to choose the 4 am flight (which means we leave Los Banos at 1 am) because if we choose 6 pm, traffic is going to be heavy for sure!

Anyway highway, I’m kind of all set. Here are my accomplishments so far:

1. I now know how to pipe icing on cupcakes! I ordered fondant cupcakes but since I also ordered cupcake toppers from Oriental Trading, I have to make use of them too, pandagdag man lang. The least I could do is learn to pipe a cupcake so I could stick my topper on to the cupcake.  Here’s my creation (bawal mamintas, beginner ako):

Cupcakes by Nanay Dew

[Read more…]